Your reservation with Komodo Herping Trip confirms that you have read, understood and agreed to our all terms and conditions. Should the participant have any questions to the above policies, please contact us for detailed information and consultation prior to booking the tour. Komodo Herping Trip will reserve the rights of final interpretation to all the published information, terms, conditions and policies.
Before make a reservation, please ask our customer service for availability our schedule.
Description and tour limitations base on the brochure/itinerary of Komodo Herping Trip has been read and understood prior to booking the trip.
If you want to see the boat picture, our customer service will send you the boat picture for your trip before make reservation.
If the reserved boat have something problem with engine or other parts, we will inform you and offering you the same type of the boat, base on the price which being paid to us.
Not recommended for pregnant women, infant (0-2 years old) and who have sea sick.
ID Card Number and/or Valid passport number required to make clearance pass document to master harbor.
Age recomendation for Open Trip package from 12 to 45 years old.
The cabin room for Open Trip arranged according to the order of the clients reservation.
Each participant agreed to be recorded and photographed during the trip and Komodo Herping Trip has the right to use it for the purposes of social media content for promotion of trips.

Deposit & Cancellation

Deposit for booking the trip is 30% until 50% from total price and non-refundable, non-changeable and non-transferable under any circumstance.
The rest payment should be made 7 days before trip departure.
Cancellation due to Force Majeure (natural disasters, bad weather, riots, disease outbreaks, government regulations, and other coercive conditions), the trip can be changed / canceled and there is no refund to participants for facilities that are not used or impose any losses / inconvenience to the organizer. (Force Majeure: an event that occurs beyond human ability and cannot be avoided so that an activity cannot be carried out properly)
Reschedules only be made once and no later than 1 month before the initial schedule.
Komodo Herping Trip reserves the right to cancel a trip for other reasons that are unavoidable (like Engine Problem, etc.) and will inform the customer at the earliest possible date. We shall arrange replacement the boat as an alternative solutions base on the price which being paid to us. If we fail to provide the replacement as conduct, we will full refund the payment we have received.